By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Vibrating plates

PC 152, PC 212, RP 311, RP 351, etc.
Vibration rammers

TR 362, TR 265, TR 168, etc.
Gasoline. grout machines

RPT 361, WPT 241, WPT 362 ST, etc.
Topping trolleys

TMT 100, etc.
Mini loaders

UL 20, UL 30, etc.
Electrician. grout machines

RTE 24, RTE 36, etc.
Seam cutters

CUT 350, CUT 450, CUT 600, etc.
Vibrake

SFS 101 et al.
Deep vibrators

KVM 1500, KVM 2300, etc.
Milling machines

SM 201, SM 203, SM 204, etc.
Vibratory rollers

SDR 260, RVR 203, RVR 225, etc.
Petrol engines

SM270AG, SM390AG, etc.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for Samsan products.

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Guarantees & Return Policy

All Samsan products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

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